Link Aggregation increases bandwidth and throughput by aggregating multiple network interfaces and provides traffic failover to maintain network connection in case the connection is down. The total network bandwidth will only increase when there are multiple clients. Each client will be answered by one of the bonding interfaces. Once an interface is assigned, all connections from this client will be answered…
DetailsIf you have trouble accessing your Synology device over the Internet via QuickConnect and the message “Network error occurred. Please check your network settings.” appears, it is possible that a connection or configuration problem has occurred. Please make sure your Synology device is properly connected to the Internet to rule out Internet connection problems. You…
DetailsIf you move to a new residence, change your router, or if your company relocates to a new office, you may lose access to your Synology NAS. When this happens, please manually re-configure the network settings. Changing the Internet environment also requires that the default gateway, IP address, and subnet mask for your Synology NAS…
DetailsIf there are two Synology devices within the same local area network, linking to the devices via the same URL will be recognized as a single login session. In this scenario, your account will be signed out of device B once you sign in to device A using the same account, and vice versa. To…
DetailsIf you want to remotely access Synology NAS or Synology Router placed at your home or office, QuickConnect and Dynamic Domain Name System (DDNS) are the methods that can fulfill your needs. These two methods share similar functions but are inherently different in terms of networking process. While QuickConnect allows your devices to establish an…
DetailsSynology provides DDNS (Dynamic Domain Name System) service to simplify connection to your Synology NAS. You can easily configure a preferred hostname and set up port forwarding rules on your router, allowing your device to be accessible over the Internet via DDNS. If you encounter difficulties when using Synology DDNS service, please check out the…
DetailsNo. Synology NAS with DSM 6.2 or above versions no longer supports Wi-Fi dongles, such as wireless, 3G, 4G, or LTE dongles. For better connection stability and performance, you are suggested to use Ethernet cable to connect your Synology NAS to your switch, router, or hub. However, you can consider the following alternatives, if a…
DetailsWith the video transcoding function, your video contents which are originally unsupported by a media player will be converted into a compatible format and resolution. You can stream your video collection from your Synology NAS to a media player using Video Station, DS video, and Media Server. The transcoding capabilities vary according to your Synology NAS models. The…
DetailsWhen using the SMB protocol to connect your computer to a Synology NAS where a domain has been set up by the Synology Directory Server package, you will see the “sysvol” and “netlogon” folders, which contain files required for Synology Directory Server. The sysvol folder stores a domain’s public files, which are replicated to each domain controller.…
DetailsHDD Hibernation, System Hibernation and Deep Sleep are types of energy-saving modes available on Synology NAS and Expansion Units. The table below provides details for each mode. To enable one of these hibernation modes, log into DSM and go to Main Menu > Control Panel > Hardware & Power > HDD Hibernation. Please note available modes differ depending on your model or…
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